Houston TX HVAC Repair (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use houstontxhvacrepair.com and related landing pages, how we use that information, and your choices.
Information We Collect
When you submit a lead form, request a callback, or otherwise contact us through this website, we may collect:
- Name
- Phone number
- Email address (if you choose to provide one)
- Optional details you include in your message (for example, service area, preferred call time, or a description of your HVAC, plumbing, or related home-service need)
We may also collect basic technical information automatically, such as browser type, device type, and pages visited, to help the site function and improve performance.
How We Use Your Information
We use the information you provide to:
- Contact you about your inquiry, estimate request, or service offer
- Schedule or confirm appointments and follow up on quotes
- Respond to customer service questions
- Improve our website and marketing for homeowners in Greater Houston
We do not sell your personal information to third parties.
How We Share Information
We may share your information only as needed to operate our business and respond to your request, including with:
- Service partners or technicians involved in fulfilling your request (such as Love Air Conditioning & Heating, where applicable)
- Service providers that help us run forms, communications, hosting, or lead intake tools
- Authorities when required by law
Data Retention
We keep inquiry information for as long as reasonably needed to respond to your request, maintain business records, and meet legal or operational requirements.
Your Choices
You may ask us to update or delete contact information we hold about you, or to stop marketing follow-ups, by contacting us using the email below. We may still need to retain certain records for legitimate business or legal purposes.
Children’s Privacy
This website is intended for adults seeking home services. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision.
Contact Us
For privacy-related questions, contact us at debsaisolutions@gmail.com or call (346) 655-6999.